Effective Date: January 15, 2024
Last Amended: November 29, 2024
Welcome to WarwickshireClothing.com (the "Website"). These Terms and Conditions ("Terms") govern your use of the Website and the purchase of products from Warwickshire Clothing. By accessing the Website and/or making a purchase, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use the Website.
1. Ordering Process
1.1 By placing an order on WarwickshireClothing.com, you confirm that you are at least 18 years old or have the permission of a parent or legal guardian.
1.2 When placing an order, you agree to provide accurate, complete, and current information. Warwickshire Clothing reserves the right to cancel, refund, or refuse any order if it suspects fraudulent activity or a breach of these Terms.
1.3 After placing an order, you will receive an email acknowledgment. This email serves as confirmation that we have received your order but does not constitute acceptance.
1.4 Acceptance of your order and the formation of a contract between you and Warwickshire Clothing occur upon dispatch of the products. An email with tracking information will be sent upon dispatch.
2. Pricing and Payment
2.1 All prices on the Website are in British Pounds (£) and include applicable taxes unless otherwise stated.
2.2 Warwickshire Clothing reserves the right to change prices at any time. However, the price of products in your order will be honored once the order has been accepted.
2.3 Payment can be made using the payment methods available on the Website. Payments are handled securely, and Warwickshire Clothing does not store your payment details.
2.4 Discount codes, promotional offers, or vouchers are limited to one per transaction. Multiple discount codes or offers cannot be combined in a single purchase.
3. Discount Codes and Promotions
3.1 Discount codes and promotional offers are valid for a limited period and subject to availability.
3.2 Discount codes are limited to one per customer per transaction and cannot be used in conjunction with other promotions, offers, or sale items.
3.3 Warwickshire Clothing reserves the right to cancel, modify, or restrict the use of discount codes and promotions at any time without notice.
3.4 If a discount code is applied to an order that is later refunded, the refund amount will reflect the price paid after the discount.
4. Shipping and Delivery
4.1 Warwickshire Clothing aims to dispatch orders promptly. Delivery times may vary based on location and circumstances. Delivery options and estimated times are provided during checkout.
4.2 Free 48-hour Royal Mail delivery is available on all items. Additional paid expedited shipping options are also available.
4.3 Warwickshire Clothing is not responsible for delays caused by events beyond our control, including but not limited to natural disasters, customs delays, or postal service disruptions.
4.4 Please refer to our Shipping Information page for full details on delivery services, costs, and times.
5. Returns and Refunds
5.1 Warwickshire Clothing accepts returns within 30 days of receipt, subject to the terms outlined on our Returns Policy page.
5.2 To initiate a return, follow the instructions provided on the Returns page. Warwickshire Clothing reserves the right to refuse returns that do not comply with our policy.
5.3 Refunds will be issued using the original payment method once returned items are received and inspected.
6. Price Match Policy
Warwickshire Clothing Price Match Policy
Warwickshire Clothing ("we", "us", or "our") endeavours to offer competitive prices on a wide range of outdoor clothing and accessories. In line with this commitment, we offer a Price Match Promise under the following terms and conditions:
6.1. Eligibility:
- We will match the total price (including delivery fees) of an identical item offered by any UK online retailer on their website.
- We exclude price matching against third-party marketplaces such as eBay and Amazon and items on sale.
6.2. Matching Criteria:
- The item you wish to be price matched must exactly match the item on the competitor's website, including brand, model, colour, size, and condition.
- The competitor must have the item in stock at the time of the price match request.
6.3. Timing and Restrictions:
- Price matching must be requested before placing your order with Warwickshire Clothing.
- Price match cannot be used in conjunction with other discount codes, promotions, or sale offers.
6.4. How to Claim Price Match:
- Contact us via email before placing your order, providing a link to the competitor's website and the specific product you wish to be price matched.
- Once we verify the information and confirm eligibility, we will issue you a unique discount code that reduces the price of the item on our website to match the competitor's price.
- You can then proceed to checkout using the provided discount code.
6.5. Reservation of Rights:
- Warwickshire Clothing reserves the right to refuse a price match request at our sole discretion for any reason, including but not limited to:
- Limited availability of the item at Warwickshire Clothing.
- The item is on sale on the other website
- Pricing errors on the competitor's website.
- Suspicious or unethical business practices of the competitor.
6.6. Governing Law:
This Price Match Policy is governed by and construed in accordance with the laws of England and Wales.
6.7. Revisions:
Warwickshire Clothing reserves the right to modify or amend this Price Match Policy at any time without prior notice.
7. Governing Law
These Terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts in England and Wales.
8. Changes to Terms
Warwickshire Clothing reserves the right to update or modify these Terms at any time. Changes will be effective immediately upon posting on the Website. It is your responsibility to review these Terms periodically.
9. Contact Information
For any inquiries or issues, please contact:
- Phone: (0121) 247 0020
- Email: Info@warwickshireclothing.com
10. Use of Third-Party Services
10.1 Warwickshire Clothing operates on the Shopify platform. By using the Website, you acknowledge that Shopify facilitates the hosting, operation, and management of this e-commerce store.
10.2 Payments made through the Website may be processed via Shopify Payments or other third-party payment processors. By completing a purchase, you agree to the terms and conditions of Shopify Payments and any other relevant third-party processor used during the transaction.
10.3 Warwickshire Clothing is not responsible for any errors or issues arising from Shopify’s services or third-party integrations, including but not limited to payment processing delays, technical issues, or downtime.
10.4 For more details on Shopify’s privacy practices, you can refer to Shopify's Privacy Policy.
11. Data Collection and Privacy
11.1 Warwickshire Clothing uses Shopify's services to process your personal data, including but not limited to order details, payment information, and shipping addresses.
11.2 Your personal data is protected in accordance with Shopify’s security standards and Warwickshire Clothing’s Privacy Policy.
11.3 Warwickshire Clothing is not responsible for unauthorized access to your data caused by vulnerabilities within Shopify’s platform or third-party applications integrated into the Website.
12. Shopify User Accounts
12.1 To make purchases or access certain features on the Website, you may be required to create an account using Shopify’s account system. You are responsible for maintaining the confidentiality of your login credentials.
12.2 Warwickshire Clothing reserves the right to suspend or terminate accounts at its discretion if fraudulent or inappropriate activity is detected.
13. Transaction Security
13.1 Transactions made on WarwickshireClothing.com are encrypted and secured through Shopify’s certified Level 1 PCI DSS-compliant systems.
13.2 Warwickshire Clothing does not store payment information on its servers. All payment details are securely processed through Shopify Payments or authorized third-party gateways.
14. Cookie Policy
14.1 Warwickshire Clothing uses cookies and similar technologies provided by Shopify and third-party applications to improve your browsing experience. By using the Website, you consent to the use of cookies in accordance with our Cookie Policy.
14.2 Some features on the Website may not function properly if cookies are disabled.
15. Shopify-Specific Limitations
15.1 While Warwickshire Clothing strives to provide an uninterrupted shopping experience, technical issues related to the Shopify platform may occur. Warwickshire Clothing is not liable for losses arising from platform outages, maintenance, or disruptions beyond its control.
15.2 Shopify’s servers and infrastructure are hosted in various locations worldwide. By using this Website, you consent to your data being processed in those jurisdictions.
16. Third-Party Apps and Integrations
16.1 Warwickshire Clothing may utilize third-party apps integrated into Shopify to enhance user experience (e.g., reviews, email marketing, or live chat services). These apps may collect and process data independently of Warwickshire Clothing.
16.2 Warwickshire Clothing is not responsible for the privacy practices or terms of third-party apps. You are encouraged to review the policies of any integrated services used on this Website.